Privacy
Pitrova keeps a record of what your car costs and how it's looked after. This page explains what we collect, why, who helps us run Pitrova, and what you can ask us to do with your data. Questions go to support@pitrova.com.
What we collect
- Your account: your email address and your password, which we store only as a hash we can't read back.
- Your cars: make, model, year, number plate, a photo if you add one, and the VIN if you add it, which we encrypt.
- Your records: mileage, services, fill-ups and stations, costs, reminders, planned costs, and the receipts and photos you upload.
- How you use Pitrova: events such as “a fill-up was saved”, without what you entered, so we can see which features help.
- Technical logs: IP address, browser and error details, to keep Pitrova secure and fix problems.
Why we use it
- To keep your car's record and work out costs, averages and reminders.
- To send account emails, such as your sign-up code and password resets.
- To protect Pitrova and your account from abuse.
- To improve Pitrova.
We don't sell your data and we don't show ads.
Who else handles it
A few service providers help us run Pitrova: hosting, file storage and email delivery. They handle your data only to provide that service to us. Some of them store or process data outside Kenya.
When you share a report
Your records are private to you. If you create a share link, anyone with that link can open the report for that car: its history, odometer readings, running costs and number plate. Receipt photos aren't included. The link stops working when it expires or when you turn it off.
How long we keep it
We keep your records while your account is open. When you delete a record it leaves your history, and we keep a copy marked as deleted so a shared report can show that an edit happened. If you close your account, we delete your data, except anything the law requires us to keep.
Your rights
You can ask to see the data we hold about you, to correct it, to get a copy, or to delete your account. Email support@pitrova.com from the address on your account.
Keeping it safe
Passwords are hashed, VINs are encrypted, and receipts and photos open only through links that expire within minutes.
Changes
If we change this policy, we'll update the date at the top.